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Store Terms & Conditions
Substitution Policy
- If an item is unavailable from our suppliers, we reserve the right to replace it with a similar item of at least equal quality and value.
Alcohol Policy
- In accordance with the Liquor Act 1982, it is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. It is an offence if delivery of any liquor via orders taken over the internet, phone or fax is taken by a minor.
- All hampers containing alcohol can only be purchased and delivered to persons over the age of 18.
Refunds or Cancellations
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To cancel, you must notify us within 24 hours of placing your order.
* If your gift has not been dispatched, we will happily cancel your order and provide you with a full refund.
* If your gift has been dispatched and has not yet been delivered, we will only refund you 50% of the order total.
* If your gift has been dispatched and delivered, unfortunately we are unable to provide you with a refund.
Breakages and Incorrect orders
- In the unlikely event your gift is damaged in transit or your order is incorrect, please contact us immediately on 1300 210 217. Each situation is dealt with on a case by case basis.
Privacy
- In accordance with the Privacy and Personal Information Protection Act 1998, Bouquets and Baskets recognises the importance of privacy and understands concerns about the security of personal information. We are committed to protecting any personal information that may be obtained through our ordering process. This Privacy Policy details generally how Bouquets and Baskets manages personal information and safeguards privacy. Bouquets and Baskets will not use personal information submitted via its website for any other purpose, and will not disclose such information to a third party, without your consent.
Security
- We use a secure credit card payment gateway provided by Eway for protection of your credit card information. Eway utilises 128-bit SSL-encrypted server identity technology to ensure that your connection is secure whilst providing any credit card-related details. Our payment system complies with Payment Card Industry Data Security Standards.
Copyright
- All material on the bouquetsandbaskets.com.au website including graphics, design, product images, product descriptions and text are solely owned by Bouquets and Baskets Australia and are protected by copyright under the laws of Australia and other countries.
- You must not reproduce, copy, publish, transmit any of the material on the site without the prior written consent of Bouquets and Baskets.
Links to 3rd party sites
- We welcome your request to link to our site. Please email us at links@bouquetsandbaskets to request a recipricol link.
- Our website links to other sites. Bouquets and Baskets in no way endorses the products or services of these sites and offer these links purely for your convenience.
GST
- Goods and Services Tax is compulsory in Australia and is charged at 10%. This amount is included in the cost of the gift as shown on the website.
Disclaimer
By accessing, browsing or using the Bouquets and Baskets website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this site, you agree to be bound by these Terms and Conditions.
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